FAQ
Frequently Ask Questions
Common Questions
Most Popular Questions
To answer your question, yes, at UK HEALTH CONSULTANT we only sell real UK/EU FDA authorized medicine, much like the anti-anxiety and sleeping medications you get from your doctor.
- Tracked 24 Hour £7.49 – Arrives following business day.
- Royal Mail sends order tracking information through email or you can reach our customer service to get tracking info around 6pm on the day of dispatched.
As long as your order hasn’t been sent out yet, you can cancel it and get your money back. If the order has already been sent out, you can’t cancel it.
At the moment, you can pay through a secure bank transfer and Bitcoin. We also working on Via CARD and PayPal option which will be active soon.
Yes we use plain bubble wrapped packaging and strong plastic packaging with extra tight seals.
We have a policy and set of rules for how to handle complaints. Please be aware that we will look into all complaints within 48 hours and respond once we’re done. Send an email to {Company Email} to let us know what’s wrong.
Due to the nature of our business, we do not have a return address and, therefore, cannot accept returns under any circumstances. We appreciate your understanding and encourage you to reach out to our customer support team if you have any concerns or issues with your order.
Please record a clear video while opening the parcel. This video is required to claim any missing or incorrect items. Without a proper unboxing video, we will not be able to process the claim.